{"id":2438,"date":"2025-02-05T16:22:38","date_gmt":"2025-02-05T16:22:38","guid":{"rendered":"https:\/\/uptimerobot.com\/blog\/?p=2438"},"modified":"2026-01-19T15:05:51","modified_gmt":"2026-01-19T15:05:51","slug":"incidents-management","status":"publish","type":"post","link":"https:\/\/uptimerobot.com\/blog\/incidents-management\/","title":{"rendered":"Take Control of Incidents: Smarter Filtering, Collaboration & Insights"},"content":{"rendered":"

Managing incidents just got a whole lot easier. With our latest update, you get better visibility, smarter filtering, and a seamless way to collaborate with your team \u2013 right inside UptimeRobot.<\/span><\/p>\n

You can now access all incidents in one place under the new Incidents tab in the left sidebar.\u00a0<\/span><\/p>\n

FYI:<\/strong> Some of our best improvements come directly from you\u2014like the ability to add comments<\/a> and make incidents searchable<\/a>.<\/p>\n

We listen and we don’t judge\u2014do you have an idea? Share it or vote for your favorites on our Nolt board!<\/p>\n

Share Ideas<\/a><\/p>\n

Smarter filtering and sorting<\/span><\/h2>\n

Find exactly what you\u2019re looking for with new filtering and sorting options:<\/span><\/p>\n

\u2705 Filter by status, root cause (timeouts, 2xx, 3xx, 4xx, 5xx codes), or custom tags\u00a0<\/span><\/p>\n

\u2705 Sort by duration or Started\/Resolved Newest\/Oldest status<\/span><\/p>\n

\u2705 Search incidents by monitor name or URL<\/span><\/p>\n

\"Search,<\/a><\/p>\n

From there, you\u2019ll see an overview of all incidents across all monitors, with the ability to click on each one for detailed insights:<\/span><\/p>\n

\u2705 Full request (URL & Headers)\u00a0 and response details (Body & Headers) for better debugging<\/span><\/p>\n

\u2705 Root cause, status, and duration at a glance<\/span><\/p>\n

\u2705 Activity log history<\/span><\/p>\n

\u2705 Comments section – tag colleagues and push comments to your status page as described below<\/span><\/p>\n

\"View<\/a><\/p>\n

Push comments to your status page<\/span><\/h2>\n

Keep customers informed with just one click. You can push incident comments directly to your status page with a simple toggle from the incident detail page. Once the incident is resolved, the comments disappear automatically.<\/span><\/p>\n

\"Publish<\/a><\/p>\n

Tag teammates for faster response<\/span><\/h2>\n

Need someone\u2019s input? Just @mention a team member in the comments, and they\u2019ll get an email notification, ensuring quick collaboration and faster resolutions.<\/span><\/p>\n

\"Tagging<\/a><\/p>\n

Share your feedback<\/span><\/h2>\n

With this update, we aim to allow more control, better teamwork, and clearer communication.\u00a0<\/span><\/p>\n

Stay tuned for more updates this year and let us know how you like the new incident management system, we can\u2019t wait to hear your feedback!<\/span><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Managing incidents just got a whole lot easier. With our latest update, you get better visibility, smarter filtering, and a seamless way to collaborate with your team \u2013 right inside UptimeRobot. You can now access all incidents in one place under the new Incidents tab in the left sidebar.\u00a0 FYI: Some of our best improvements […]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_is_featured_guide":false,"_post_views":20,"_reading_completions":78,"footnotes":""},"categories":[2],"tags":[],"class_list":["post-2438","post","type-post","status-publish","format-standard","hentry","category-announcements"],"acf":[],"yoast_head":"\nIncident Management Update: Smarter Filtering &Collaboration | UptimeRobot Blog<\/title>\n<meta name=\"description\" content=\"Check out our latest updates you can already see in your dashboard. 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