Cut down the
customer tickets
with uptime monitoring.

Frequently asked questions.

• How does uptime monitoring by UptimeRobot work?

  We monitor your website (or other endpoints like IP addresses, keywords, ports, SSL certificate expiry and errors, domain expiration, and cron jobs) by sending regular requests 24/7.

  If we can't reach it, indicating a potential issue, we'll confirm from other locations to avoid false positives.

  Then we notify you and your team through various channels including email, SMS, calls, Email2SMS, mobile push notifications, Slack, Discord, Google Chat, Telegram, PagerDuty, Zapier, Splunk On-Call, MS Teams, Pushover, Pushbullet, or webhooks.

• How can users subscribe to live updates from the status page?

  First, ensure this feature is enabled in your Status page settings when logged into your account.

  In the upper right corner of your status page, a green button with a bell icon appears. From there, it's just a smooth process – click on it, enter your email address, and confirm the subscription. That's it!

• Can I get uptime monthly reports to my email?

  Sure, you can simply enable the uptime monthly reports in your account settings. You’ll receive the complete e-mail report directly to your account address, including the number of incidents, overall uptime, total downtime, longest incident, and overview of your monitor's status.

• Can I use status pages and UptimeRobot for improved collaboration?

  Status pages are an excellent tool for sharing immediate updates with your team, thereby speeding up internal communication. You can make your status page private by protecting it with a password.

  Additionally, you can set up alerts through up to 16 different notification channels. This ensures that your colleagues are instantly aware of any issues, allowing you to concentrate on assisting users.