As a charity running large-scale, online, match-funding campaigns, getting immediate alerts to any issues with Salesforce and AWS availability is vitally important. Uptime Robot provides us with a service that gives us timely alerts and enough information to quickly rectify problems. The fact that it integrates with Slack is an added bonus. We have used UptimeRobot for a number of years now and found it easy to use, easy to implement and we've always had great response times from customer services.
It is very useful for me to in near real-time to manage the status of my websites. I have to manage about two dozen properties—not all that I own—so having a light footprint tool for this is great. It is great to know of (and fix) issues with my sites before my boss knows there is an issue.
My company is an IT provider for several small and medium sized businesses. We have a separate commercial RMM tool to monitor up and downtime for client sites and servers, but honestly, we also happily subscribe to UptimeRobot for down and up alerts. Being proactive for our clients is priceless and we have been happy UptimeRobot clients for YEARS! Their emails are so simple to read and reliable (especially when it's 0300 and we get a server down alert). It's great to have this as a tool for our business so we can deliver the best service for our clients. Highly recommended!
Our Advanced incident management feature set helps you filter, sort, and handle incidents more effectively. You can exclude certain incidents from public reports, share or hide comments on your Public Status Pages, and even tag team members to keep everyone looped in.
Sometimes incidents are purely internal (like testing environments or routine maintenance) or false positives. Excluding these incidents keeps your dashboards and statsclean and relevant to your customers and stakeholders.
When leaving a comment on an incident, simply toggle the option to show (or hide) it on your PSP. This allows you to keep your customers updated easily, while you focus on solving the incident.
Absolutely. Tagging team members with “@username” in an incident comment sends them an email notification (or push notification, depending on their preferences). They’ll see the full context and can jump in right away.
By applying filters (e.g., root cause, resolved, ongoing) and sorting (e.g., by start date, duration), you can quickly find the most critical incidents. This way, your team focuses on the issues that matter most, reducing time-to-resolution.
Yes. All of our existing integrations—like email, SMS, Slack, Microsoft Teams, and more—still apply. Once you configure your incidents and filters, you’ll receive alerts the moment specific triggers happen.
Log in to your UptimeRobot dashboard and access the Incidents section. You can then adjust filters, choose which incidents to exclude from reports, set up PSP comment visibility, and tag team members. Once configured, you’ll have a robust, streamlined process for managing all your site’s incidents.