Articles
SLA Template: Free Download (Word, Google Docs, PDF) With Examples
TL;DR: Get a free, customizable SLA template in Word, Google Docs, or PDF, complete with sample clauses and a filled-in uptime SLA example. Use it to define service commitments, measurement rules, exclusions, and remedies. A service level agreement puts your service promises in writing, from uptime guarantees to support response times. Our free SLA template ...
Best Domain Monitoring Software in 2026: 14 Tools Compared
This is a documentation-based comparison using publicly available product information and pricing. Inclusion is for comparison, not an endorsement; feature availability and prices can change, so verify important details with each provider. Your domain can expire, DNS records can change unexpectedly, or someone can register a lookalike domain to impersonate your business. Each problem requires ...
20 Third-Party Services Every SaaS Should Monitor, Grouped by What Breaks
Your servers can be green while customers can’t pay, log in, or receive a password reset. The problem is usually a vendor you depend on, and you often hear about it from support tickets first. The 20 services below are grouped by the impact of their failure, starting with application availability and moving through login, ...
What Uptime Monitoring Can and Can’t Detect on a WordPress Site
Your WordPress website is online, but customers are reporting problems with checkout. Your uptime monitor hasn’t sent a single alert. That’s because website availability and website functionality aren’t the same thing. A page can load successfully while its forms, plugins, or checkout process aren’t working. Here’s what uptime monitoring can detect on a WordPress or ...
20 Third-Party Services Every E-commerce Store Should Monitor
An e-commerce store can lose sales without going offline. A payment processor might stop accepting transactions, a shipping API might fail to return delivery options, or a tax calculation service might prevent customers from completing checkout. Meanwhile, the storefront itself continues to work normally. These failures can be difficult to spot if you’re only monitoring ...
Inside PHP2Shell: Why Websites Took Themselves Offline
If you tried to log in to DigiD, check a French prefecture’s website or read the news on Tweakers on Wednesday, October 21, 2026, you probably got an error page. Nothing had crashed. Governments, hospitals, news sites and hosting companies took their own websites offline, on purpose, while they waited for a fix to two ...