How Heineken streamlined delivery
operations with UptimeRobot.

Reliable uptime monitoring is a crucial part of Heineken’s uninterrupted service for critical operations in the beverage industry.
Discover how they achieved it.

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About Heineken.

Heineken is one of the world’s most renowned beverage brands, operating across 190+ countries. Its operations rely on seamless service availability to power remote workforce connectivity and ensure timely deliveries to its global customer base.

To maintain its reputation for efficiency, Heineken depends on robust uptime monitoring to address critical service disruptions proactively.

Industry
Beverage

Key needs
Remote workforce connectivity, delivery systems

Global presence
190+ countries

UptimeRobot monitors
Critical web services

What challenges does Heineken face?

In the beverage industry, service disruptions can impact delivery schedules and workforce efficiency. Heineken experienced issues with the Azure App Proxy, where performance degradation and outages went undetected by internal tools.

Heineken needed a reliable, real-time monitoring solution that could instantly notify their IT team of any downtime or degraded performance and adopted UptimeRobot for that purpose.

Key outcomes of the partnership.

With UptimeRobot’s real-time notifications, Heineken quickly detects and resolves issues, even during off-hours. This proactive approach prevented delivery disruptions and improved service availability.

Monitoring critical web services

UptimeRobot provided instant alerts for service outages, enabling Heineken’s IT team to address issues promptly.

Improved response times

By detecting outages during off-hours, Heineken avoided disruptions to its early-morning delivery operations, ensuring uninterrupted service.

Few words by Heineken.

For critical services , uptime is crucial. UptimeRobot notifies us instantly when there’s downtime or degraded performance, allowing us to respond efficiently.

David Bezgovšek, IT Service Delivery Manager

Heineken’s most valued UptimeRobot features.

Email notifications

Heineken relies on UptimeRobot’s real-time email alerts to detect downtime or performance issues immediately.

See all integrations

Mobile app

The UptimeRobot mobile app lets Heineken’s team monitor services, get push notifications, and manage everything on the go.

Available on Google Play and App Store

Status pages

Status pages help Heineken’s team stay aligned during incidents by sharing updates and tracking issue resolution progress.

Learn more

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