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In this article, we’ll cover 10 incident management best practices to help you deal with problems quickly and effectively:  Define what “incident” means to your business Adopt a Proactive Approach Prioritize Incidents Based on Their Impact Establish a Strong Incident Response Team Have the Right Communication Channels in Place Use of Automation in Incident Management […]

In today’s digital landscape, where websites and online services play a crucial role in businesses’ success, having continuous uptime and optimal performance is of the utmost importance. This is where website monitoring tools come into the picture. Monitoring tools act as our vigilant sentries, constantly watching over our websites, servers, and applications to detect any […]

Let’s face it, in today’s always-on digital world, a minute without access to a website or service can feel like a lifetime. You’ve probably heard the term “99.999% uptime” before. It’s an important factor for providers (such as hosting or app providers) and key to improving a website’s reliability and a company’s customer satisfaction. But […]

You’ve probably heard plenty of horror stories of unplanned website downtime wreaking havoc on businesses and costing companies thousands or even millions in lost revenue. So if you’re worried, we can’t blame you! Website downtime is usually a nightmare for any company relying on having a steady online presence.  But not all downtime is bad. […]

As technology advances, so does the need for software engineers and DevOps teams to understand the precise inner workings of the systems they create. In 2023, observability is quickly becoming a key factor in gaining success for many businesses. The study states that many businesses are in different stages of adopting observability into their arsenal […]

  As much as we all love the internet and everything it offers, we’ve also all experienced that sinking feeling when we try to access our favorite website, only to find it’s down.  If you run your own site, you know that uptime is crucial for your online success — so that sinking feeling in […]