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Best practices Observability

How to Calculate Uptime? And 5 Tips for Achieving 99.9%

The lifeblood of any online business lies in its accessibility. When your site or application is accessible, your customers are happy, your brand reputation remains intact, and revenues keep flowing. Because of this, understanding and calculating uptime becomes crucial.  Let’s face it: any downtime translates to lost revenue. A study by the ITIC found that […]

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Glossary Observability

SLA vs. SLO vs. SLI: What’s the Difference?

When it comes to managing services effectively, terms like SLA, SLO, and SLI are often thrown around like confetti at a parade. They’re in meetings, in documents, and even in casual office conversations. But if you’re new to the field or simply haven’t had the chance to dig into these acronyms, they can feel like […]

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Best practices Observability

10 Incident Management Best Practices

In this article, we’ll cover 10 incident management best practices to help you deal with problems quickly and effectively:  Define what “incident” means to your business Adopt a Proactive Approach Prioritize Incidents Based on Their Impact Establish a Strong Incident Response Team Have the Right Communication Channels in Place Use of Automation in Incident Management […]

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Observability Tutorials

Observability: A Complete Guide

As technology advances, so does the need for software engineers and DevOps teams to understand the precise inner workings of the systems they create. In 2023, observability is quickly becoming a key factor in gaining success for many businesses. The study states that many businesses are in different stages of adopting observability into their arsenal […]