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Dropbox: Customer support via telephone may be unavailable for some users

dropbox.com
September 2026 3 Minor incident

We're currently experiencing issues with phone services due to a wider AWS outage. We are investigating and will share another update shortly.

Started

22:13 UTC

Duration

Lasted 6h 50m

Source

IsDown

Next time

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Affected components: Paper, Support Services

What happened?

We're currently experiencing issues with phone services due to a wider AWS outage. We are investigating and will share another update shortly.

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