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Elastic Cloud: Kibana access restored for UI-assigned Organization Owners on Hosted deployments

elastic.co
September 2026 10 Major incident

We have identified and are in the process of fixing+mitigating a bug in our permissions management UI that is prevents users with the Organisation Owner role and Cloud Console, Elasticsearch, and Kibana access from accessing Kibana in Hosted Deployments.

Started

01:30 UTC

Duration

Lasted 21h 1m

Source

IsDown

Next time

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What happened?

We have identified and are in the process of fixing+mitigating a bug in our permissions management UI that is prevents users with the Organisation Owner role and Cloud Console, Elasticsearch, and Kibana access from accessing Kibana in Hosted Deployments.

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