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Okta: Intermittent Access Issues with Office 365 Apps via Okta

okta.com
September 2026 15 Major incident

At 9/15/2026 8:15 AM PT, Okta Engineering has identified an issue causing intermittent access failures when users launch Microsoft Office 365 applications, specifically Outlook, Calendar, and People, directly from their Okta Dashboard chiclets. When clicking these application chiclets, the user will receive an HTTP 401 Unauthorized error due to configured redirects. We are actively investigating the root cause. Further updates will be provided as soon as more information becomes available.

Started

15:49 UTC

Duration

Lasted 3d 7h

Source

IsDown

Next time

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Affected components: Single Sign-On, Single Sign-On

What happened?

At 9/15/2026 8:15 AM PT, Okta Engineering has identified an issue causing intermittent access failures when users launch Microsoft Office 365 applications, specifically Outlook, Calendar, and People, directly from their Okta Dashboard chiclets. When clicking these application chiclets, the user will receive an HTTP 401 Unauthorized error due to configured redirects. We are actively investigating the root cause. Further updates will be provided as soon as more information becomes available.

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