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Shopify: Some customers experiencing issues with the Shop App

shopifystatus.com
September 2026 18 Major incident

Some customers may experience issues with the Shop App. Products are not loading. Some shops may not be available.

Started

13:40 UTC

Duration

Lasted 24m

Source

IsDown

Next time

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Affected components: Admin, Checkout, API & Mobile

What happened?

Some customers may experience issues with the Shop App. Products are not loading. Some shops may not be available.

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