September 2026 18 Major incident
Some customers may experience issues with the Shop App. Products are not loading. Some shops may not be available.
Started
13:40 UTC
Duration
Lasted 24m
Source
IsDown
Next time
Shopify is degraded. Is your product working?
An incident on their side does not always mean an outage on yours, and the only way to know is to already be watching your own endpoints. Set that up in under a minute and you will be notified the next time your own site is affected. And there will be a next time.
50 monitors for your own websites. No card.
Affected components: Admin, Checkout, API & Mobile
What happened?
Some customers may experience issues with the Shop App. Products are not loading. Some shops may not be available.