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Slack: Some customers experiencing blurry image previews and download issues

slack.com
September 2026 12 Minor incident

We're aware there's an issue where a subset of customers are experiencing blurry images which can't be downloaded, this is happening across all clients. We're actively working to understand the cause, scope, fix, or other details.

Started

11:04 UTC

Duration

Lasted 8h 56m

Source

IsDown

Next time

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Affected components: Files

What happened?

We're aware there's an issue where a subset of customers are experiencing blurry images which can't be downloaded, this is happening across all clients. We're actively working to understand the cause, scope, fix, or other details.

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