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Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada

twilio.com
September 2026 16 Minor incident

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Freedom and Rogers Wireless network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Started

02:43 UTC

Duration

Lasted 4h 52m

Source

IsDown

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Affected components: MMS Long Code, North America, SMS, APAC, Console, SMS, Middle East & Africa, SMS, Latin America

What happened?

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Freedom and Rogers Wireless network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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