We are investigating a data-loading issue, customers on EU region may experience issues when accessing Insights and analytics reports. However there is no impact to other services and traffic is not impactedWe will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Update - Sat, 05 Sep 2026 18:10:36 UTCWe have identified the root cause of the issue and working on resolution.
Started
17:21 UTC
Duration
Lasted 1h 46m
Source
IsDown
Next time
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Affected components: Nanolog
What happened?
We are investigating a data-loading issue, customers on EU region may experience issues when accessing Insights and analytics reports. However there is no impact to other services and traffic is not impactedWe will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Update - Sat, 05 Sep 2026 18:10:36 UTCWe have identified the root cause of the issue and working on resolution.
