Zscaler has detected an issue on its zscaler.net Cloud. Customers may encounter issues with Administration UI login, Authentication, Traffic Forwarding, User Policies, Source IP Anchoring (SIPA) and SCIM auto-provisioning.We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Latest Update - Sat, 12 Sep 2026 18:51:20 UTCWe have completed partial restarts of the affected nodes, and initial verification is showing positive results. Mitigation efforts remain ongoing.Update - Sat, 12 Sep 2026 17:12:20 UTCWe have identified the root cause of the issue and working on resolution.Update - Sat, 12 Sep 2026 17:26:02 UTCWe are restarting the affected services to restore stability. During this activity, customers may experience brief, temporary disconnections.Update - Sat, 12 Sep 2026 18:51:20 UTCWe have completed partial restarts of the affected nodes, and initial verification is showing positive results. Mitigation efforts remain ongoing.
Started
16:47 UTC
Duration
Lasted 5h 58m
Source
IsDown
Next time
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Affected components: Admin UI, Authentication, SCIM auto-provisioning, Source IP Anchoring (SIPA), Traffic Forwarding
What happened?
Zscaler has detected an issue on its zscaler.net Cloud. Customers may encounter issues with Administration UI login, Authentication, Traffic Forwarding, User Policies, Source IP Anchoring (SIPA) and SCIM auto-provisioning.We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Latest Update - Sat, 12 Sep 2026 18:51:20 UTCWe have completed partial restarts of the affected nodes, and initial verification is showing positive results. Mitigation efforts remain ongoing.Update - Sat, 12 Sep 2026 17:12:20 UTCWe have identified the root cause of the issue and working on resolution.Update - Sat, 12 Sep 2026 17:26:02 UTCWe are restarting the affected services to restore stability. During this activity, customers may experience brief, temporary disconnections.Update - Sat, 12 Sep 2026 18:51:20 UTCWe have completed partial restarts of the affected nodes, and initial verification is showing positive results. Mitigation efforts remain ongoing.
