Zscaler has detected an issue with its zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net Cloud. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Latest Update - Wed, 16 Sep 2026 14:22:18 UTCZscaler team have identified the root cause and the fix required. Teams are currently testing and validating the fix in the beta cloud. Following validation, the fix will be promoted to production clouds. A further update will be shared after beta validation.Update - Wed, 16 Sep 2026 07:36:21 UTCZscaler is prioritizing the issue and is actively working to isolate the problem and identify the root cause. We appreciate your patience and understanding during this investigation. Additional updates will be provided as more information becomes available.Update - Wed, 16 Sep 2026 08:14:25 UTCThe Zscaler team has identified the root cause of the issue and is actively prioritizing the incident, exploring various mitigation options, and working to restore service for all affected traffic.Update - Wed, 16 Sep 2026 14:22:18 UTCZscaler team have identified the root cause and the fix required. Teams are currently testing and validating the fix in the beta cloud. Following validation, the fix will be promoted to production clouds. A further update will be shared after beta validation.
Started
07:12 UTC
Duration
Lasted 11h 25m
Source
IsDown
Next time
Zscaler is degraded. Is your product working?
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Affected components: Admin UI
What happened?
Zscaler has detected an issue with its zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net Cloud. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Latest Update - Wed, 16 Sep 2026 14:22:18 UTCZscaler team have identified the root cause and the fix required. Teams are currently testing and validating the fix in the beta cloud. Following validation, the fix will be promoted to production clouds. A further update will be shared after beta validation.Update - Wed, 16 Sep 2026 07:36:21 UTCZscaler is prioritizing the issue and is actively working to isolate the problem and identify the root cause. We appreciate your patience and understanding during this investigation. Additional updates will be provided as more information becomes available.Update - Wed, 16 Sep 2026 08:14:25 UTCThe Zscaler team has identified the root cause of the issue and is actively prioritizing the incident, exploring various mitigation options, and working to restore service for all affected traffic.Update - Wed, 16 Sep 2026 14:22:18 UTCZscaler team have identified the root cause and the fix required. Teams are currently testing and validating the fix in the beta cloud. Following validation, the fix will be promoted to production clouds. A further update will be shared after beta validation.
