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HipChat and Slack Integrations – Yay!

Written by Tomas Koprusak 166 words | 1 min read Updated Nov 13, 2025
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Chat rooms were widely used in the early days of the internet, instant messengers replaced them afterwards and they are getting popular again with a much focused use: team communication.

It is really handy to have all the members of a team talk to each other at the same place and have all that info saved (for searching later on).

HipChat and Slack

HipChat and Slack are 2 of the most popular apps in that area and Uptime Robot now integrates into both.

By simply adding an alert contact (My Settings>Add Alert Contact>Alert Contact Type>HipChat or Slack), it is now possible to get a message to the room/channel of your preference once a monitor gets down or up.

Such a usage not only makes sure that everyone in the team knows how the related project’s uptime is performing but also removes any confusions about the connectivity to the related project’s URL(s).

P.S. HipChat’s self-hosted HipChat Server is supported as well

 

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Written by

Tomas Koprusak

Product Owner |

He has worked for Sygic as a marketer and co-led the implementation and development of a product acquired from a competitor. He has also worked as a freelance developer, helping clients from various areas. Tomas brings a wealth of industry experience to our team. He spent a few years in the blockchain industry, leading projects and marketing teams at multiple blockchain-based companies. He has presented products and managed deals in more than 10 countries around the world, managed the ICO, and built a successful marketing team at Fuergy that continues to thrive. Tomas managed a product team for the biggest job site in Slovakia, covering development and transformation to a new B2B app. Not only is Tomas skilled at web development, but he also has a deep understanding of SaaS businesses, which makes him an invaluable asset in shaping and leading various projects at UptimeRobot. His focus is always on the continual improvement of our service and user experience. In addition to his professional achievements, Tomas is a devoted father. His personal interests include cycling (he traveled around the whole country of Slovakia), playing guitar (he even played in a band), servicing bikes, music, and enjoying good beer.

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23 Comments

Julien Oct 20, 2014 at 9:58 am

Bonjour,

Nous venons à l'instant de créer une alerte via HipChat, merci pour votre travail !

Julien

Adam Oct 22, 2014 at 4:01 pm

Legends!! Just found Slack, loving it even more now!

Rinat Oct 30, 2014 at 5:20 pm

Nice! Big step forward!

Alex Nov 24, 2014 at 10:01 pm

I got it integrate in my self hosted hipchat and it say

UptimeRobot
3:50 PM
An Uptime Robot alert contact is now successfully added for this room/user.
Welcome!
You joined the room

But I just had a downtime and no message in chat from the uptimerobot.

Any ideas?

admin Dec 1, 2014 at 10:01 pm

The alert contact needs to be attached to the monitor (from the "Edit Monitor") dialog and it shall work fine afterwards.

Gene Lemcool May 15, 2015 at 10:01 pm

I have the same problem and I have triple checked that it is assigned to all monitors.

Gene Lemcool May 15, 2015 at 10:01 pm

When I removed the contact and re-added hipchat, it started working.

Jero Dungog Aug 28, 2019 at 10:01 pm

Thanks, this solved my issue.
I just forgot to attache the alerts to the server monitors/

Jason William Dec 17, 2014 at 12:34 pm

Good to see these integrations.

MacroSerwis Dec 19, 2014 at 2:53 pm

I hope so this not the last change!!!

Trippnology Feb 9, 2015 at 3:20 pm

Very nice addition! Can I also suggest support for the same feature on IRC. It may be less hipster, but it's still widely used.

Keep up the great work, guys!

Sven Jun 29, 2016 at 10:25 pm

Thanks for the chat integration.
We're using the free rocket.chat instead of slack and it would be glad, when you support rocket.chat as well.

Chris Hill Sep 1, 2016 at 5:45 pm

Would love to see an IRC integration here as well!

Leandro Ferreira Nov 24, 2016 at 4:41 pm

I get this error: "Couldn't communicate with the HipChat API. Please refresh the current page and try again."

Any help plse ?

thanks

Umut Muhaddisoglu Jan 27, 2017 at 4:41 pm

Please let us (support@uptimerobot.com) know if you still experience any issues.

Gianluigi Mammarella Mar 4, 2017 at 11:34 am

Is it possible to add "@channel" to the message sent to slack-channel? It would be very nice to alert people. Thanks

Umut Muhaddisoglu May 30, 2017 at 11:34 am

Yes, the feature is added recently.

Brad Feb 11, 2018 at 1:47 pm

What is the "Custom Value" setting for on slack integrations? I have a slack webhook URL, but I don't want to send the message to the default channel. Normally when calling a slack webhook I can include a JSON payload to change the username and channel if I want instead of using the default. I tried putting JSON and other things in this field and all it does is notify the default channel for the hook.

Umut Muhaddisoglu Feb 27, 2018 at 1:47 pm

The custom value can be any text that you prefer to add to the end of the notifications.

We'll very soon add an option to mention a custom channel in Slack alert contacts.

Steve Moreau Mar 12, 2019 at 1:47 pm

Any updated documentation for this integration with Slack?

Kristian - Community Manager Jun 9, 2020 at 1:47 pm

Hi Steve, there is no documentation available, but if you need any help we will be happy to take a look at it on support@uptimerobot.com.

Sha Jul 25, 2018 at 8:14 am

My uptimerobot don't send messages to slack after intergrated slack, but the confirm message for intergration successful was got.

Umut Muhaddisoglu Oct 18, 2018 at 8:14 am

Please make sure that this alert contact is attached to the monitors using the add/edit monitor dialogs.

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